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AwardsOctober
2004 "The entry from Aberdeen City Council was one of the few that is not web-based. The pension department introduced new call-assistance software to provide jargon-fee scripts to help administrators deal with both telephone and written enquiries. Although this was a bought solution, a significant amount of work had been done to tailor the programme to the specific needs of this scheme." September
2004 Public Sector Scheme of the Year Aberdeen
City Council Pension Fund (WINNER)
Greater Manchester Pension Fund London Borough of Lewisham Superannuation Fund Shropshire County Council Pension Fund Teachers Assurance Group Pension Scheme West Midlands Metropolitan Authorities Fund Best
Use of IT Award Best
AVC Initiative Award September
2003
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